Guadalajara Jalisco.- Federal Office of Consumer Protection (Profeco) Made a call to Guadalajara’s commerce and services establishments Respect consumer rights and avoid complaints and restrictions during Mother’s Day.
Sebastian Hernandez Mendez, Head of prophet in Guadalajaracommented that They will supervise and operate To ensure that vendors respect consumers and provide good service in businesses in the metropolitan area.
For example, he claimed that Tips are not mandatory in restaurantsBut voluntary, so these businesses must respect the consumer’s decision.
“We’re going to be rolling out operations where there are more sales for Mother’s Day across all regions, such as restaurants, These rounds have to be very close to the consumers And that if there is any disagreement between them, they come to us and we resolve it immediately,” he said.
In addition, he pointed out that every year They usually do not receive more than 10 complaints during this date, However, they will continue to monitor businesses.
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On the other hand, Mario Ivalos González, president of National Room of the Restaurant and Spicy Food Industry (Canirac) of Jalisco, assured that May 10 is a date where restaurants are doing well, so they expect significant sales and up to 80 percent more than they used to register before the pandemic.